Rules at Work: Learning to embrace a post-Covid digital culture
Experiencing digital culture involves a careful execution of digital strategy that democratises communication and facilitates collaboration amongst employees In the wake of Covid-19, some organisations have adapted to the work from home phenomenon, others have been...
Course Correction: Redesigning customer journeys for post-Covid times
Choice of right technologies or tools will make a difference to customer experience Mapping customer journeys and designing digital approaches for servicing customers has become a crucial aspect of digital efforts of businesses. Today customers have access to multiple...
Tools & training: Tech support for community well-being in midst of Covid
Preparedness for facing the challenges ahead has to be significantly higher than in the past The second wave of Covid-19 has devastated most parts of the country, overwhelming the already stressed health infrastructure. With the anticipated third wave and beyond,...
Talent scouts: AI as recruiter’s friend & guide
Recruiters ensure the human interface with the company brand Recruiters have been the backbone for IT services companies in their ability to grow at a stupendous pace over the last several years. Whether it is campus recruitments or open hires or specialist hires,...
Covid & Jobs: How can the digital domain take a lead?
Segments centred around digital technology seem to have a huge appetite for talent infusion The Covid-19 pandemic has significantly impacted the employment generation capability of the economy. The monthly unemployment rate stood at a staggering 23.52% as per CMIE’s...
Making data count: The essentials for building data culture in organisations
It is extremely important to help business stakeholders identify and articulate their business problems in terms of targeted outcomes and measurable metrics Most organisations have started accepting the new reality of data being the new ‘oil’ and therefore they are...